We collect the following categories of information when you use Conveyr:
- Account Information: Full name, email address, date of birth, gender, and profile image when you register.
- Location Data: Country, state, and city (and optionally precise GPS coordinates) to personalise your experience and connect you with nearby users.
- Device Information: Device type, device token (for push notifications), and operating system version.
- Content You Share: Posts, blogs, comments, stories, messages, and any media you upload to the platform.
- Usage Data: Pages visited, features used, interactions (likes, follows, shares), and session duration.
- Communications: Messages you send to other users or our support team.
We use the information we collect to:
- Provide, maintain, and improve the Conveyr platform.
- Authenticate your identity and protect your account security.
- Personalise your feed, discover people, and recommend relevant content.
- Send push notifications, emails, and in-app alerts you have opted into.
- Detect and prevent fraud, abuse, and violations of our Terms.
- Comply with applicable laws and respond to lawful legal requests.
- Conduct analytics to understand usage patterns and improve our services.
We do not sell your personal data. We may share it only in these limited circumstances:
- With other users as part of normal platform functionality (e.g., your public profile and posts).
- With trusted service providers who process data on our behalf — including hosting, email delivery, and analytics providers — under strict confidentiality agreements.
- With law enforcement or government bodies when required by applicable law or a valid legal process.
- In connection with a merger, acquisition, or sale of business assets — you will be notified in advance.
We retain your data for as long as your account is active or as needed to provide our services. Upon account deletion, we erase your personal data within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention logs (retained up to 1 year).
Depending on your jurisdiction, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your account and associated personal data.
- Opt out of marketing and promotional communications at any time.
- Withdraw consent where processing is based on your consent.
- Lodge a complaint with your local data protection authority.
- Data portability — receive your data in a machine-readable format.
To exercise any of these rights, email us at privacy@conveyr.app.
We implement industry-standard security measures including:
- TLS encryption for all data in transit.
- Bcrypt hashing for stored passwords.
- JWT-based authentication with expiry controls.
- Role-based access controls for internal systems.
However, no method of transmission over the Internet is 100% secure. We encourage you to use a strong, unique password and enable any available security features on your account.
Conveyr is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately at privacy@conveyr.app and we will delete it promptly.
Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We have no control over the content or privacy practices of third-party sites and encourage you to review their individual privacy policies before providing any personal information.
We use cookies and similar tracking technologies to:
- Keep you logged in across sessions.
- Understand how users interact with the platform.
- Improve performance and user experience.
You can control cookie settings through your browser preferences. Disabling cookies may limit some functionality of the platform.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you via in-app notification or email at least 7 days before the changes take effect. Continued use of the platform after the effective date constitutes your acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy, please contact our Privacy Team: